Test Products International (TPI) provides calibration and repair services for TPI-branded equipment on a first-come, first-serve basis, with priority for expedited shipping. Contact TPI for current turnaround times, excluding shipping. Evaluation and estimates are free, with customer approval required for out-of-warranty repairs. Customers pay for shipping to TPI; TPI covers return ground shipping (excluding international), with expedited return options at customer cost. For fastest service and detailed updates, use the TPI Customer Portal to register, submit a service request, and track status, with notifications via email and portal.
Alternatively, you can send your TPI instrument for repair or calibration without registering by shipping it to TPI, Attn: Service, 9615 SW Allen Blvd. Suite 104, Beaverton, OR 97005. Include your UPS returnable shipping address, contact details, and a brief description of the issue or service needed. Proof of purchase is required for warranty service.